Two weeks ago, I booked a gas cylinder refill at one of the Bharat Gas Agency, telephonic. After following process on IVR they sound that Refill has been booked successfully & would be delivered in Next 48 hours. But after waiting for 60Hrs the refill was not delivered. When I made a call at customer care they told me that refill has been delivered yesterday. But I got the refill after 2 hrs of making them call. But the cylinder was leaking & due to this my family has to face lots of troubles. I had made complaint to them and they took that refill back but still I am waiting for my ordered refill. I had made call to the Bharat Gas agency at 1800222725 so many times regarding the matter but still there is no result. So I decided to file my complaint at Consumer Court. But still they have also not replied me regarding this.
The worst service ever faced by me in the gase agency is from padmavathy. They are demanding minimum of 35 rupees for gas delivery stating no salary for the delivery people.rude behaviour from the bookin office people one mr. Pushparaj does not have any politeness to the customer using unfilthywords and speaking as if he is helping us. I had recieved a leaked cyclinder and lodged a complaint it is almost 3 days over but no response from the gas agency
Worst agency and worst people, Always bluff and proper service
ReplyDeleteTwo weeks ago, I booked a gas cylinder refill at one of the Bharat Gas Agency, telephonic. After following process on IVR they sound that Refill has been booked successfully & would be delivered in Next 48 hours. But after waiting for 60Hrs the refill was not delivered. When I made a call at customer care they told me that refill has been delivered yesterday. But I got the refill after 2 hrs of making them call. But the cylinder was leaking & due to this my family has to face lots of troubles. I had made complaint to them and they took that refill back but still I am waiting for my ordered refill. I had made call to the Bharat Gas agency at 1800222725 so many times regarding the matter but still there is no result. So I decided to file my complaint at Consumer Court. But still they have also not replied me regarding this.
ReplyDeleteThe worst service ever faced by me in the gase agency is from padmavathy. They are demanding minimum of 35 rupees for gas delivery stating no salary for the delivery people.rude behaviour from the bookin office people one mr. Pushparaj does not have any politeness to the customer using unfilthywords and speaking as if he is helping us. I had recieved a leaked cyclinder and lodged a complaint it is almost 3 days over but no response from the gas agency
ReplyDeleteVery Very Very Worst Agency. They never pick up our phone call.
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